Contact Templates

Contact templates hold the details of a mail contact so the same contact can be created in many tenants without retyping it. Templates are not tied to a tenant. They are applied either from the Deploy Contact Template drawer or through the Deploy Mail Contact Template standard.

Contact templates can be deployed via Standards to streamline the addition of basic contact information for all of your clients, for example you want to deploy [e-mail] to all of your clients to make it easier for them to have the correct email for your support. Use the standard "Deploy Mail Contact Template".

Action Buttons

Deploy Contact Template

Opens a drawer that creates mail contacts from one or more saved templates across one or more tenants. The same drawer is available from Contacts.

Field	Description
Select Tenants	The tenants the contacts are created in. More than one can be chosen, and the tenant you are currently on is preselected. Required.
Select a template	The templates to deploy. More than one can be chosen, and every selected template is created in every selected tenant. Required.

Deploy Templates submits the form. Once a deployment has run the button changes to Deploy Another and the selections clear, so a second batch can be sent without reopening the drawer.

If a mail contact with the same external email address already exists in a tenant, the template is skipped for that tenant and the results panel says so, so re-running a deployment does not create duplicates.

A contact that already exists is skipped, not updated. Changing a template and deploying it again does not correct contacts that were created from the earlier version.

Add Contact Template

Table Details

Column	Description
Display Name	The name the contact is created with. This is also the name the template is listed under when you select it for deployment.
Email	The external address the contact routes to.
Company Name	The company recorded on the contact.
Job Title	The job title recorded on the contact.
Hidefrom GAL	Whether the contact is hidden from the Global Address List when it is created.
GUID	The identifier CIPP stores the template under. Standards reference the template by this value.

Table Actions

Action	Description	Bulk Action Available
Save to GitHub	Saves the selected template(s) to a GitHub repository you have write access to, under a commit message you supply. Greyed out unless the GitHub integration is enabled.
Delete Template	Deletes the selected contact template(s). Contacts already created from the template are left in place in their tenants.
Edit Contact Template	Opens the Edit Contact Template page to allow you to adjust the template settings.

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Feature Requests / Ideas

We value your feedback and ideas. Please raise any feature requests on GitHub.