Contact Templates
Contact templates hold the details of a mail contact so the same contact can be created in many tenants without retyping it. Templates are not tied to a tenant. They are applied either from the Deploy Contact Template drawer or through the Deploy Mail Contact Template standard.
Contact templates can be deployed via Standards to streamline the addition of basic contact information for all of your clients, for example you want to deploy helpdesk@mymsp.com to all of your clients to make it easier for them to have the correct email for your support. Use the standard "Deploy Mail Contact Template".
Action Buttons
Deploy Contact Template
Opens a drawer that creates mail contacts from one or more saved templates across one or more tenants. The same drawer is available from Contacts.
Select Tenants
The tenants the contacts are created in. More than one can be chosen, and the tenant you are currently on is preselected. Required.
Select a template
The templates to deploy. More than one can be chosen, and every selected template is created in every selected tenant. Required.
Deploy Templates submits the form. Once a deployment has run the button changes to Deploy Another and the selections clear, so a second batch can be sent without reopening the drawer.
If a mail contact with the same external email address already exists in a tenant, the template is skipped for that tenant and the results panel says so, so re-running a deployment does not create duplicates.
A contact that already exists is skipped, not updated. Changing a template and deploying it again does not correct contacts that were created from the earlier version.
Table Details
Display Name
The name the contact is created with. This is also the name the template is listed under when you select it for deployment.
The external address the contact routes to.
Company Name
The company recorded on the contact.
Job Title
The job title recorded on the contact.
Hidefrom GAL
Whether the contact is hidden from the Global Address List when it is created.
GUID
The identifier CIPP stores the template under. Standards reference the template by this value.
Table Actions
Save to GitHub
Saves the selected template(s) to a GitHub repository you have write access to, under a commit message you supply. Greyed out unless the GitHub integration is enabled.
Delete Template
Deletes the selected contact template(s). Contacts already created from the template are left in place in their tenants.
Edit Contact Template
Opens the Edit Contact Template page to allow you to adjust the template settings.
Feature Requests/Ideas
We value your feedback and ideas. Please raise any feature requests on GitHub.
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