Manage Drift

This page and the other tabs are a way for you to manage your tenants and their drift away from the desired settings in your Drift Management template.

Manage Drift Overview

The Manage Drift page shows how a tenant's live configuration compares with the drift template applied to it, and lets you decide what to do about each difference. A deviation is a setting that no longer matches the template. For each one you can accept it, leaving the tenant as it is; accept it as specific to that customer; or deny it, either by deleting the offending policy or by remediating the tenant back to the template. A drift template and a tenant must both be selected before any results are shown.

Page Actions

Action	Description
Refresh Data	Reloads the drift results for the selected tenant and template.
Generate Report	Produces an executive report of the current drift results as a PDF.
Run Standard Now	Forces an immediate run of the standard rather than waiting for its schedule. You choose which tenant to run against. Available once a template is selected.

Breakdown

A summary panel counts the deviations by how they have been handled.

Figure	Description
Aligned	Standards where the tenant matches the template.
Current	Deviations that have not yet been accepted or denied.
Accepted	Deviations that have been accepted and left in place.
Customer Specific	Deviations accepted as specific to this customer.
Denied	Deviations that have been denied, whether by deletion or remediation.
Skipped (No License)	Standards that could not be evaluated because the tenant lacks the required licences.
Total	The total number of standards evaluated.

Filters

Control	Description
Select Drift Template	The drift template to evaluate the tenant against.
Search deviations	Narrows the list to deviations matching the text entered.
Status	Restricts the list to All Deviations, Current Deviations, Accepted, Customer Specific, Denied, or Compliant.
Sort by	Orders the results by Name, Status, or Category.

Deviations

Results are presented as cards grouped into sections, each showing what the template expects and what the tenant currently has.

Section	Contains
New Deviations	Differences that have not yet been actioned. These are the items awaiting a decision.
Accepted Deviations	Differences that have been accepted and will remain in place.
Accepted Deviations - Customer Specific	Differences accepted as specific to this customer.
Denied Deviations	Differences that have been denied and either removed or remediated.
Compliant Standards	Standards where the tenant already matches the template.
Skipped - No License Available	Standards that could not be evaluated because the tenant lacks the required licences.

Actions on a Deviation

Each card carries an Actions menu. Which options appear depends on what the deviation is: deletion only applies where a policy exists in the tenant but not in the template, and remediation only applies where the policy exists in the template.

Action	Description
Accept Deviation - Customer Specific	Accepts the difference and records it as specific to this customer, leaving the tenant unchanged.
Accept Deviation	Accepts the difference and leaves the tenant unchanged.
Deny Deviation - Delete Policy	Denies the difference and deletes the policy from the tenant.
Deny Deviation - Remediate to align with template	Denies the difference and changes the tenant back to match the template.

Cards for Intune template standards also carry a Compare button, described below.

Bulk Actions

Selecting one or more deviations reveals a Bulk Actions button showing how many are selected. The same accept and deny options are offered, applied to every selected deviation at once. The delete and remediate options only appear when all of the selected deviations support them.

An additional Remove Drift Customization option clears the recorded decisions, returning the selected deviations to an unactioned state.

Confirming a Decision

Accepting or denying a deviation opens a confirmation dialog. A Reason for change must be entered and is mandatory, so that decisions carry an audit trail. When denying with remediation, a Permanently deny - Reset every 12 hours option is also offered, which re-applies the remediation on a recurring basis rather than only once.

Comparing Against the Baseline

For deviations that come from an Intune template standard, a Compare button opens a comparison of the template baseline against the policy as it exists in the tenant.

Element	Description
Not deployed notice	Shown where the policy does not exist in the tenant at all, naming the policy that is missing.
Summary	States whether the two are identical, or how many differences were found.
Differences table	Lists each differing property with its Baseline and Tenant values, and whether the values differ or the setting exists on only one side.
Full settings	The complete configuration of both the baseline and the tenant policy, for reviewing settings the comparison treated as matching.

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Feature Requests/Ideas

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