The View User page provides a comprehensive overview of user details and settings. It serves as the main landing page when viewing a user, with additional tabs available for more specific operations, such as Edit User, Compromise Remediation, etc.
Primary display of user information including a quick link to view the user in Entra
Additional tabs at top for extended functionality (Edit, Compromise Remediation, etc.)
Inherits Actions dropdown from list users page
The actions dropdown carries forward the same actions from the list users page.
User Photo
Displays user's Entra ID photo; shows initials if no photo is uploaded
Display Name
User's full display name as shown in the directory
User Principal Name
Primary username/login identity for the user
Account Enabled
Boolean indicator showing if user can sign in (✓/✗)
Synced from Active Directory
Boolean indicator showing if account is AD-synced (✓/✗)
Licenses
List of currently assigned M365/Azure licenses
Email Address
Primary and alternative email addresses
Business Phone
Primary business contact number
Mobile Phone
User's mobile contact number
Job Title
User's current position/role
Department
Organizational department
Office Location
Physical office location
Address
Street address details
Postal Code
ZIP/Postal code
Last Logon
Most recent sign-in information • Expandable for additional details (click arrow)
Applied Conditional Access Policies
Active security policies • Expandable for policy details (click arrow)
Multi-Factor Authentication Devices
Registered MFA devices • Expandable for device details (click arrow)
Group Memberships
Table of all group associations • Includes per-row actions • Direct link to Edit Group page for the associated group to manage membership.
Admin Roles
Table of assigned administrative roles
Information is read-only in this view
Use Edit tab to modify information
Expandable sections (▼) provide additional details
Direct links to related management pages
Real-time data from Entra ID/Azure AD
This view serves as the central hub for user information, providing quick access to both basic details and advanced management options through the tabbed interface.
We value your feedback and ideas. Please raise any feature requests on GitHub.
This page displays options for editing the user's properties, license assignment, password reset, and group memberships.
Navigate to: Identity Management > Administration > Users
Select a user > Click Edit User in the Actions menu
You will be landed on the "Edit User" tab.
Header Information on this page displays the user's Display Name, their User Principal Name (with copy option), their User ID (with copy option, the Account Creation Date, and a button to launch Entra to view the user.
User Identity: First Name, Last Name, Display Name, Username (before the @ symbol), Primary Domain name (select from dropdown)
Email Aliases: Add multiple email aliases one per line without domain (added automatically)
Professional Details: Job Title, Department, Company Name
Contact Details: Street Address, Postal Code, Mobile Phone, Business Phone, Alternate Email Address
Management: Set Manager (select from existing users), Copy groups from another user
Password Options
Create password manually (toggle)
When enabled: Enter custom password
When disabled: System generates secure password
Require password change at next logon (toggle)
Location Settings
Usage Location (required for licensing)
Select country from dropdown
Current Licenses
Shows currently assigned licenses
Drop down box allows you to multi-select the licenses you want the user to have after editing
Option to remove all licenses (toggle)
SherWeb Integration (if enabled)
Auto-purchase option appears when licenses unavailable
Select license SKU for purchase
System handles purchase and assignment
Copy groups from user
Allows you to select another Entra ID user to copy groups from
Add to Groups
Multi-select dropdown that will allow you to add the user to groups
Custom attributes can be configured in Preferences > General Settings
These include specific Azure AD attributes that will be available when creating new users:
Available Attributes: consentProvidedForMinor, employeeId, employeeHireDate, employeeLeaveDateTime, employeeType, faxNumber,legalAgeGroupClassification, officeLocation, otherMails, showInAddressList, state
Configuration:
Go to Preferences page under your user profile.
Under General Settings
Find Added Attributes when creating a new user
Select desired attributes from dropdown
Selected attributes will appear on Add User form
Changes take effect immediately upon saving
License changes require valid usage location
Password resets follow complexity requirements
Group membership changes are processed in order (removals then additions)
On-premises synced accounts show warning about limited editability
We value your feedback and ideas. Please raise any feature requests on GitHub.
This page displays information about the user's Exchange settings.
Send MFA Push
Sends a push notification to the user's Microsoft Authenticator (if setup). This is useful to confirm you are speaking with the user.
Convert to User Mailbox
If this is a shared mailbox, then this will allow you to convert the mailbox to a user mailbox. This will be grayed out if the mailbox is already a user mailbox.
Convert to Shared Mailbox
If this is a user mailbox, then this will allow you to conver the mailbox to a shared mailbox. This will be grayed out if the mailbox is already a shared mailbox.
Convert to Room Mailbox
If this is a user or shared mailbox, then this will allow you to convert the mailbox to a room mailbox. This will then make the user object available as a Room. This will be grayed out if the mailbox is already a room mailbox.
Enable Online Archive
Enable Auto-Expanding Archive
If the online archive has been enabled, this will allow you to enable the auto-expanding archive
Hide from Global Address List
If the mailbox is visible in the Global Address List, this option will allow you to hide the mailbox.
Unhide from Global Address List
If the mailbox has been hidden from the Global Address list, this option will allow you to unhide the mailbox.
Start Managed Folder Assistant
Delete Mailbox
Copy Sent Items to Shared Mailbox
If this mailbox is a shared mailbox, this will set the attribute to copy sent items to the shared mailbox.
Disable Copy Sent Items to Shared Mailbox
If the mailbox is a shared mailbox, this will set the attribute to disable copy items to the shared mailbox.
Set mailbox locale
Opens a modal to set the locale of the mailbox, e.g. en-US or da-DK
Set Send Quota
Set Send and Receive Quota
Set Quota Warning Level
Mailbox Type
Displays the type of mailbox assigned to this user. "UserMailbox" or "ShareMailbox"
Mailbox Usage
Shows percentage of mailbox quota used.
Hidden From Address Lists
A Boolean value indicating if this user has been hidden from the Global Address List.
Forward and Deliver
A Boolean value indicating if this user's mailbox has been set to forward email to another user.
Forwarding Address
If set, the e-mail address of the person email is forwarded to.
Archive Mailbox Enabled
A Boolean value indicating if the archive mailbox has been enabled.
Auto Expanding Archive
A Boolean value indicating if the archive mailbox has been set to auto expand.
Total Archive Item Size
The value, in GB, of the size of the archive.
Total Archive Item Count
The value, in total number of items, of the size of the archive.
Litigation Hold
A Boolean value indicating if the account has been placed in litigation hold.
Mailbox Protocols
A listing of the protocols this mailbox has enabled.
Blocked For Spam
A Boolean value indicating if this account has been blocked by Microsoft due to spam activity.
Current Mailbox permissions
Displays information regarding any mailbox permissions that have been granted to other users for this user's mailbox.
Current Calendar permissions
Displays information regarding any calendar permissions that have been granted to other users for this user's mailbox.
Current Mailbox Rules
Displays any currently configured mailbox rules.
Mailbox Permissions
A widget that allows for updating mailbox permissions other users can be granted to this user's mailbox.
Calendar Permissions
A widget that allows for updating calendar permissions other users can be granted to this user's mailbox.
Mailbox Forwarding
A widget that allows for updating mail forwarding options for this user's mailbox.
Out of Office
A widget that allows you to edit the out of office settings for this user's mailbox.
We value your feedback and ideas. Please raise any feature requests on GitHub.
Single pane of glass review of common Indicators of Compromise (IoC)
Upon page load, CIPP will run an analysis on the user to identify common Indicators of Compromise (IoC). Once that analysis is returned, review the information presented and determine if the user has been compromised. The analysis performs the checks listed in the table below. A green check will indicate that information was found for the check and needs review.
Note: This page is intended to surface information about potential information that should be reviewed when a compromise is suspected. The existence of information in one of the indicators should not be interpreted as an absolute sign of compromise but rather as a useful tool to help quickly surface the basic information that should be reviewed during your investigation.
Mailbox permission changes
This will identify any suspicious mailbox permission changes.
Mailboxes and review the indicated mailboxes for the permissions data.
MFA Devices
This will identify any MFA devices for review, including when the type of device and the datetime when it was registered.
Password Changes
This will display any recent password changes for the tenant.
Refresh Data
This will refresh the analysis for the user and update the Indicators of Compromise checks.
Remediate User
This action will block user sign-in, reset the user's password, disconnect all current sessions, remove all MFA methods for the user, and disable all inbox rules for the user.
Download Report
This will download a JSON file for the checks completed in the analysis.
We value your feedback and ideas. Please raise any feature requests on GitHub.
This page will allow you to test your conditional access policies before putting them in production. The returned results will show you if the user is allowed or denied access based on the policy.
Application to Test
Select the application you wish to test against the policy.
Country
Select the country you want to test logging in from.
IP Address
Enter the IP address you want to test logging in from.
Device Platform
Select the device platform you want to test.
Client Application
Select the client application you want to test.
Sign-In Risk Level
Select the sign-in risk level of the user signing in you want to test.
User Risk Level
Selec thte user risk level of the user signing in you want to test.
This table will outline the following information about the conditional access policies configured for the tenant and the results of the test.
Display Name
The display name of the conditional access policy.
State
The enablement state of the conditional access policy.
Policy Applies
A Boolean showing if the policy applies to the test settings.
Reasons
A value for the reason for the decision on policy application.
We value your feedback and ideas. Please raise any feature requests on GitHub.