Building a CIPP Business Case

Implementing CIPP for Enhanced Microsoft 365 Management

The CIPP Internal Adoption Guide is a valuable resource designed to assist you in advocating for the implementation of CIPP within your MSP. Whether you're looking to streamline user management, enhance security measures, or improve operational efficiency, this guide provides you with the insights and tools necessary to present a compelling case for adopting CIPP within your organization.

Using the CIPP Internal Adoption Guide

Getting Started:

Building Your Case:

Taking Action:

  1. Customize the content to reflect your organization's specific needs and goals.

  2. Share the business case with your colleagues and stakeholders, explaining the benefits and rationale for implementing CIPP.

  3. Use the insights and talking points provided in the guide to present a compelling case to your boss or decision-makers.

By using the CIPP Internal Adoption Guide, you're equipped with a comprehensive resource to effectively advocate for the adoption of CIPP within your MSP. Feel free to copy, edit, and tailor the content to create a persuasive case that aligns with your organization's strategic objectives.

Executive Summary

As we strive to improve operational efficiency while continuing to deliver seamless client experiences at [Company Name], the CyberDrain Improved Partner Portal (CIPP) emerges as a compelling solution to optimize our Microsoft 365 management operations. With CIPP, we can streamline user management, enhance standardization, and reinforce security measures. Embracing CIPP allows us to achieve our goals while consistently providing excellent service to our clients, in a fraction of the time.


Managing Microsoft 365 tenants efficiently while maintaining security and adhering to industry best practices presents an ongoing challenge. With the introduction of CIPP, we have an opportunity to overcome these challenges and take [Company Name]'s Microsoft 365 management to the next level.

Problem Statement

Our current multi-tenant management options often lead to inefficiencies, manual processes, and potential security gaps. Additionally, maintaining consistent standards across our client base can be time-consuming and resource-intensive. We need a solution that enhances our operational efficiency, reinforces security measures, and simplifies the management of Microsoft 365 tenants.

Solution: CyberDrain Improved Partner Portal (CIPP)

CIPP is a comprehensive, open source platform (supported by Microsoft themselves) designed to address the challenges we face in managing Microsoft 365 tenants. It offers several key features that align with our objectives:

  1. Central User Management: CIPP simplifies the process of user management, including additions, edits, and deletions. This feature streamlines tasks such as offboarding, calendar permission adjustments, and shared mailbox management.

  2. Effortless Standardization: With CIPP, we can deploy consistent standards across all client tenants effortlessly. The platform provides pre-built alerts and industry best practices, ensuring a uniform experience for all our clients.

  3. Security and Reporting: CIPP comes equipped with industry-leading standards and integrations, enabling comprehensive reporting for all aspects of our Microsoft 365 tenants. This empowers us to strengthen security measures and safeguard client data.

  4. Template-Based Deployment: CIPP's template deployment feature enables us to create and deploy customized templates based on our existing policies. This approach promotes consistency and adherence to established standards.

Benefits and Impact

  1. Operational Efficiency: CIPP's streamlined user management, template-based deployment, and centralized hub reduce manual efforts and save valuable time across our operations.

  2. Enhanced Security: By leveraging CIPP's security-focused features, we can strengthen our client environments, safeguard data, and demonstrate our commitment to security best practices.

  3. Client Satisfaction: CIPP's standardized approach ensures a consistent experience for all clients, enhancing their satisfaction and trust in our services.

  4. Revenue Growth: The operational efficiency gained from using CIPP allows us to allocate resources more effectively, potentially increasing our capacity to take on more clients and projects.

Cost-Benefit Analysis

As we consider the implementation of CIPP at [Company Name], it's important to take a close look at the costs and benefits associated with each deployment option:

  • Sponsored Model ($99/month):

    • Immediate access to CIPP's features without the need for extensive technical knowledge.

    • Monthly cost covers hosting, support, and automated updates.

    • Higher convenience with consistent updates and user-friendly management.

  • Self-Hosted Model:

    • Offers greater customization and control over the environment, allowing us to tailor CIPP to our specific needs.

    • Requires internal resources and technical expertise for setup, maintenance, and updates.

    • No direct financial cost, but demands more effort in terms of ongoing management.

Implementation Approach

  1. Community Engagement: Join the CyberDrain Discord community to collaborate, share insights, and stay updated on industry developments. Engaging with the community will provide us with valuable insights and knowledge from other professionals using CIPP, enhancing our understanding and usage of the platform.

  2. Deployment Decision: Choose between the sponsored and self-hosted models based on our preferences and resources. The two deployment options offer distinct advantages:

    • Sponsored Model ($99/month):

      • Opting for the sponsored model provides access to a hosted version of CIPP at a reasonable cost. This hassle-free approach eliminates the need for additional setup and technical know-how. We can simply fill out a form and follow the provided instructions on GitHub to get started.

      • The hosted version ensures automated updates, support, and a user-friendly management backend, allowing us to focus on Microsoft 365 management tasks without the overhead of infrastructure management.

    • Self-Hosted Model:

      • Choosing the self-hosted model involves forking the CIPP repository and hosting it within our environment. While this option offers more control and customization, it also requires a higher level of technical expertise.

      • More information on the prerequisites and installation steps for the self-hosted model can be found here.

  3. Reaping the Rewards: After implementing CIPP, we can look forward to the enhanced operational efficiency, strengthened security measures, and improved client satisfaction. As we navigate our Microsoft 365 management with ease and confidence, we'll experience the positive impact that CIPP brings to our MSP operations.


The implementation of CIPP aligns seamlessly with our objectives of security, operational efficiency, revenue growth, and client satisfaction. By adopting CIPP, we position ourselves to efficiently manage Microsoft 365 tenants, standardize processes, enhance security measures, and promote operational excellence. This strategic move demonstrates our commitment to excellence and innovation in the MSP landscape.

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