Business Voice
The Business Voice page gives an overview of all the phone numbers in the selected tenant, showing who each number is assigned to, its emergency location, its activation state, when it was acquired, and what it can be assigned to. From here you can assign a number to a user or resource account, remove an assignment, and set the emergency location a number is registered against.
A user needs a Teams Phone licence before a number can be assigned to them. Phone numbers themselves are not included with Teams Phone licensing: they come from whichever provider gives the tenant its PSTN connectivity.
Filters
Unassigned User Numbers
Only numbers that are unassigned and can be assigned to a user.
Table Details
Assigned To - User Principal Name
The user principal name of the user or resource account the number is assigned to.
Telephone Number
The phone number.
Assignment Status
Whether the number is currently assigned to a user or resource account, or unassigned.
Number Type
The type of phone number, such as Calling Plan, Direct Routing, or Operator Connect.
Emergency Location
The emergency location associated with the number, shown as its description, place name, or street address. Blank when no location is set.
Acquired Capabilities
What the number can be assigned to, such as a user, a conference bridge, or a voice application.
Iso Country Code
The country of the phone number.
Place Name
The location of the phone number.
Activation State
The activation state of the phone number.
Is Operator Connect
Whether the phone number is an Operator Connect number.
Acquisition Date
The date the number was acquired. Shows "Unknown" where the tenant holds no acquisition date for it.
Table Actions
Assign User
Assigns a user or resource account to the phone number. The assignment is submitted for processing and may take a moment to complete; re-sync the report to see the updated status.
Unassign User
Removes the assignment from the phone number. The change is submitted for processing and may take a moment to complete; re-sync the report to see the updated status.
Set Emergency Location
Sets the emergency location for the number. Locations are listed by description, place name, or street address.
More Info
Opens the Extended Info flyout with the full details for the selected row.
Feature Requests/Ideas
We value your feedback and ideas. Please raise any feature requests on GitHub.
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