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  • Getting Started
  • Available Settings
  • Basic Information
  • Account Settings
  • License Management
  • Contact Information
  • Additional Details

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  1. User Documentation
  2. Identity Management
  3. Administration
  4. Users

Add User

The Add User page provides an interface for creating new user accounts in your tenant.

This page will allow you to set all of the necessary properties to create a single new user. You can start with a blank slate or select to copy properties from another user in the top dropdown to speed up account creation.

Getting Started

  1. Navigate to: Identity Management > Administration > Users

  2. Click Add User

  3. Choose your starting point:

    • Start with blank form

    • Use "Copy properties from another user" dropdown to pre-fill fields

When using the Copy properties from another user dropdown, the specific fields that get copied are: givenName, surname, jobTitle, department, streetAddress, postalCode, companyName, mobilePhone, businessPhones, usageLocation

Available Settings

Basic Information

  1. User Identity: First Name, Last Name, Display Name, Username (before the @ symbol), Primary Domain name (select from dropdown)

  2. Email Aliases: Add multiple email aliases one per line without domain (added automatically)

Account Settings

  1. Password Options

    • Create password manually (toggle)

      • When enabled: Enter custom password

      • When disabled: System generates secure password

    • Require password change at next logon (toggle)

  2. Location Settings

    • Usage Location (required for licensing)

    • Select country from dropdown

License Management

  1. License Assignment: Allows you to select license(s) to assign & shows available license count

  2. SherWeb Integration (if enabled): Auto-purchase option appears when licenses unavailable, allows you to select license SKU for purchase for system to handle for you along with onboarding.

Contact Information

  1. Professional Details: Job Title, Department, Company Name

  2. Contact Details: Street Address, Postal Code, Mobile Phone, Business Phone, Alternate Email Address

  3. Management: Set Manager (select from existing users), Copy groups from another user

  4. Custom Attributes

    • Custom attributes can be configured in Preferences > General Settings

    • These include specific Azure AD attributes that will be available when creating new users:

    • Available Attributes: consentProvidedForMinor, employeeId, employeeHireDate, employeeLeaveDateTime, employeeType, faxNumber,legalAgeGroupClassification, officeLocation, otherMails, showInAddressList, state

    • Configuration:

      • Go to Preferences page under your user profile.

      • Under General Settings

      • Find Added Attributes when creating a new user

      • Select desired attributes from dropdown

      • Selected attributes will appear on Add User form

Notes about Custom Attributes:

  • Attributes selected will appear as additional fields on the Add User form

  • Each attribute has its own text field

  • Values are saved with the user's profile in Azure AD

  • Must be configured before they appear on the form.

  • Attributes are standard Azure AD attributes

  • Values persist in Azure AD and can be queried/updated later

  • Not all attributes may be relevant for every user

  • Changes to Preferences affect all new user creation forms

Additional Details

  • License assignment requires valid usage location

  • Password complexity rules apply to manual passwords

  • Group copying includes all accessible groups

  • Scheduled creation can be monitored in tasks


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Last updated 2 months ago

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When is enabled and a license shows "(0 available)", you'll see an alert stating: "This will Purchase a new Sherweb License for the user, according to the terms and conditions with Sherweb. When the license becomes available, CIPP will assign the license to this user."

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SherWeb integration

Feature Requests / Ideas

We value your feedback and ideas. Please raise any on GitHub.

feature requests