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Shared Mailbox with Enabled Account

This report lists the shared mailboxes in the selected tenant whose underlying user account can still sign in. A shared mailbox is meant to be reached through delegation rather than signed into directly, so an enabled account behind one is an unnecessary sign-in surface and is flagged by most security baselines.

Filters

The table opens with a filter on Account Enabled set to Yes. This matches what the report already returns, since mailboxes whose account is disabled are left out.

Table Details

The report pairs each of the tenant's shared mailboxes with its user account and returns only those where the account can still sign in.

Column
Description

User Principal Name

The sign-in address of the account behind the shared mailbox.

Display Name

The friendly name of the shared mailbox.

Account Enabled

Whether the account can sign in. Always Yes in this report.

Assigned Licenses

Any licences assigned to the account. A shared mailbox under 50GB should not need one.

On Premises Sync Enabled

Whether the account is synchronised from on-premises Active Directory.

Table Actions

Action
Description
Bulk Action Available

Block Sign In

Blocks the account behind the shared mailbox from signing in, leaving the mailbox itself and everyone's delegated access to it working normally. Greyed out where On Premises Sync Enabled is Yes, because a synchronised account has to be disabled in on-premises Active Directory instead.

More Info

Opens the Extended Info flyout with the full details for the selected row.


Feature Requests / Ideas

We value your feedback and ideas. Please raise any feature requests on GitHub.

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