Exchange Settings
This page displays information about the user's Exchange settings.
Actions Drop Down
Send MFA Push
Sends a push notification to the user's Microsoft Authenticator (if setup). This is useful to confirm you are speaking with the user.
Convert to User Mailbox
If this is a shared mailbox, then this will allow you to convert the mailbox to a user mailbox. This will be grayed out if the mailbox is already a user mailbox.
Convert to Shared Mailbox
If this is a user mailbox, then this will allow you to conver the mailbox to a shared mailbox. This will be grayed out if the mailbox is already a shared mailbox.
Convert to Room Mailbox
If this is a user or shared mailbox, then this will allow you to convert the mailbox to a room mailbox. This will then make the user object available as a Room. This will be grayed out if the mailbox is already a room mailbox.
Enable Online Archive
Enable Auto-Expanding Archive
If the online archive has been enabled, this will allow you to enable the auto-expanding archive
Hide from Global Address List
If the mailbox is visible in the Global Address List, this option will allow you to hide the mailbox.
Unhide from Global Address List
If the mailbox has been hidden from the Global Address list, this option will allow you to unhide the mailbox.
Start Managed Folder Assistant
Delete Mailbox
Copy Sent Items to Shared Mailbox
If this mailbox is a shared mailbox, this will set the attribute to copy sent items to the shared mailbox.
Disable Copy Sent Items to Shared Mailbox
If the mailbox is a shared mailbox, this will set the attribute to disable copy items to the shared mailbox.
Set Litigation Hold
Opens a model to enable a litigation hold on the mailbox and set the duration for the hold. If you want to remove the litigation hold, toggle the "Disable Litigation Hold" to on.
Set Retention Hold
Opens a modal to enable the retention hold on the mailbox. If you want to remove the retention hold, toggle the "Disable Retention Hold" to on.
Set Mailbox Locale
Opens a modal to set the locale of the mailbox, e.g. en-US or da-DK
Set Send Quota
Sets the quota (in MB, GB, or TB) the mailbox is allowed to send
Set Send and Receive Quota
Sets the quota (in MB, GB, or TB) the mailbox is allowed to send and receive
Set Quota Warning Level
Sets the warning level for the quota (in MB, GB, or TB)
Exchange Details
Mailbox Type
Displays the type of mailbox assigned to this user. "UserMailbox" or "ShareMailbox"
Mailbox Usage
Shows percentage of mailbox quota used.
Hidden From Address Lists
A Boolean value indicating if this user has been hidden from the Global Address List.
Forward and Deliver
A Boolean value indicating if this user's mailbox has been set to forward email to another user.
Forwarding Address
If set, the e-mail address of the person email is forwarded to.
Archive Mailbox Enabled
A Boolean value indicating if the archive mailbox has been enabled.
Auto Expanding Archive
A Boolean value indicating if the archive mailbox has been set to auto expand.
Total Archive Item Size
The value, in GB, of the size of the archive.
Total Archive Item Count
The value, in total number of items, of the size of the archive.
Litigation Hold
A Boolean value indicating if the account has been placed in litigation hold.
Mailbox Protocols
A listing of the protocols this mailbox has enabled.
Blocked For Spam
A Boolean value indicating if this account has been blocked by Microsoft due to spam activity.
Current Mailbox permissions
Displays information regarding any mailbox permissions that have been granted to other users for this user's mailbox.
Current Calendar permissions
Displays information regarding any calendar permissions that have been granted to other users for this user's mailbox.
Current Mailbox Rules
Displays any currently configured mailbox rules.
Expandable Actions in Info Area
Mailbox Permissions
A widget that allows for updating mailbox permissions other users can be granted to this user's mailbox.
Calendar Permissions
A widget that allows for updating calendar permissions other users can be granted to this user's mailbox.
Mailbox Forwarding
A widget that allows for updating mail forwarding options for this user's mailbox.
Out of Office
A widget that allows you to edit the out of office settings for this user's mailbox.
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