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  1. User Documentation
  2. Email & Exchange
  3. Administration

Mailboxes

View information on all mailboxes in your Microsoft 365 tenants.

PreviousAdministrationNextAdd Shared Mailbox

Last updated 6 days ago

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This page provides information on Exchange mailboxes, with the ability to view detailed information, edit the mailbox, view connected mobile devices and, access more information / actions.

Action Buttons

Table Details

The properties returned are for the Exchange PowerShell command Get-Mailbox. For more information on the command please see the .

Fields
Description

Display Name

The display name of the selected user.

Recipient Type Details

The detailed mailbox type typically UserMailbox or SharedMailbox.

UPN

The User Principal Name (UPN) of the selected user.

Primary Smtp Address

The primary e-mail address of the selected user.

Recipient Type

The Mailbox type, typically UserMailbox.

Additional Email Addresses

Comma separated list of alternate e-mail addresses

Table Actions

Action
Description
Bulk Action Enabled

Edit Permissions

Research Compromised Account

Analyzes Indicators of Compromise (IoC):

  • Sign-in patterns

  • Mail rules

  • Suspicious activities

Send MFA Push

Sends test MFA prompt to user's devices

Convert to User Mailbox

Transforms shared mailbox to user type

Convert to Shared Mailbox

Transforms user mailbox to shared type

Convert to Room Mailbox

Transforms user mailbox to room type

Enable Online Archive

Enables the online archive for the mailbox

Enable Auto-Expanding Archive

If online archive is enabled, this will enable the auto-expanding archive

Hide from Global Address List

Hides visible user from GAL

Unhide from Global Address List

Unhides hidden user from GAL

Start Managed Folder Assistant

Prompts to start the managed folder assistant to apply message retention settings

Delete Mailbox

Deletes mailbox

Copy Sent Items to Shared Mailbox

For shared mailboxes, this will set all sent items to copy to the shared mailbox inbox

Disable Copy Sent Items to Shared Mailbox

For shared mailboxes, this will disable sent items from being copied to the shared mailbox inbox

Set Litigation Hold

Opens modal to set up a litigation hold on the mailbox

Set Mailbox Locale

Allows you to set the locale for the mailbox

Set Send Quota

Set the quota for message sending

Set Send and Receive Quota

Set the quota for message sending and receiving

Set Quota Warning Level

Set the warning level for the message quota

More Info

Opens extended info flyout

On the mailbox edit page, and within the mailbox overview we currently cannot show if a mailbox is enabled for receiving external email. this is due to the Microsoft Graph API not returning the correct properties for this.


Feature Requests / Ideas

Opens the to allow you to edit the mailbox's permissions

We value your feedback and ideas. Please raise any on GitHub.

🙋
Add Shared Mailbox
Microsoft documentation
feature requests
Exchange Settings